Auditing Notification Failures

Black Duck Alert User Guide

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The Audit Failures page lists event notifications that were not sent. You can use this page to audit notification activity and to resend notifications if necessary.

About auditing in Alert

  • Click an item in the list for detailed information about an event. To resend an event, click the refresh icon in the far right column.

  • When re-sending a notification, Alert verifies that the notifications match a configured job, and highlights the notifications that did not match a job and shows an error.

    • When resending, notifications are sent to all jobs in the Distribution Jobs tab. For each job, the notification is sent if it matches the distribution job filter criteria.

    • If the filter criteria for the job has changed since the audit message was viewed, then resending does not work because the notification no longer matches the filter criteria of the job.

For notifications matching multiple Jobs, Alert displays the jobs that the notifications matched. Each job displays its own status and timestamps for last sent.

All failed provider notifications display in the Audit Failures table.

Viewing the audit table

To access the Audit Failures table, click Audit Failures in the left navigation panel.

Figure 1. Alert Failure table Alert Failure Table

The Audit Failures table displays the following information for each event. You can sort the table using any of the column headings.

  • Provider Black Duck
  • Notification Type Double-clicking the notification type displays the notification details.
  • Time Retrieved Time when the data was retrieved from Black Duck.
  • Last Sent Time when the notification was last attempted to be sent.
  • Failed Jobs Count of failed notification jobs.
  • View Opens a pop-up with failure details.
  • Refresh Refreshes the job status.

To resend an event, click the refresh icon that corresponds with the specific event row in the far right column.

You can click the View icon for each entry in the Audit Failure table to see additional details.

Tip: When an audit failure is appearing in the Audit Failure table, users can click the 'View' icon beside the entry, to show the amount of failing jobs within that row.

Clicking the View icon in the Audit Failure table provides the following display options.

  • Distribution Jobs: (Default view) This tab displays the list of jobs that distributed the notification.

    • You can resend a distribution job notification by selecting the Refresh icon next to the job.
Figure 2. Alert Failure details Alert Failure details
  • Notification Content: This tab displays the notification details configured by the distribution job and sent in the notification.
Figure 3. Alert Failure notification content Alert Failure notification content