What to Do When Locked Out of Coverity on Polaris

Coverity on Polaris

Version
latest
If something goes wrong with your SAML configuration, sign in using standard credentials.

If Coverity on Polaris cannot communicate with the identity provider, a warning will appear on the sign-in screen for all users:


This image shows how the sign-in page appears when SAML is broken. A warning message states that the SAML configuration is broken and an admin should be notified. Admins can log in with local authentication.

Any organization administrator can sign into Coverity on Polaris using an email and password when SAML authentication fails. Here's how:

  1. Click the link at the top right that says "Local Authentication."
  2. Use the email and password associated with your Coverity on Polaris account to sign in.
    If you don't remember your password, you'll be able to reset it and then sign in.
    Note: If Coverity on Polaris is inaccessible and the error message is not visible, you can reach the local authentication page by appending the following query to the base URL of your Coverity on Polaris instance:
    <Polaris_Instance_Url>/signin?samlError=true